Who are we?

NOVI is a private luxury house, exclusive and invitation-only, where entry is granted solely to those personally welcomed into our world, ensuring every connection is as rare as the garments we create.

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Exclusively Yours

Only 9 pieces made in the world.

Artisan Crafted

Indian Artistry, 100% cotton, made with care.

Bespoke Experience

An intimate, one-to-one experience tailored entirely to you.

Frequently asked questions

If you must ask for the key, it means the door is not yet yours to open.

Apply for entry through the waitlist.

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All designer pieces are final sale, they’re custom-made just for you and cannot be returned or exchanged.

For other items:

-Returns/exchanges are accepted within 7 days of delivery.

-Only one-time exchange allowed.

-Report damaged, defective, or wrong items within 7 days.

-Post-wash issues? Report within 30 days.

-Self-ship required if you're in a non-serviceable area (₹300 max via Speed Post).

-Refunds take 6–8 working days after approval.

-Do not accept tampered packages or share OTP unless the item is received.

Need help? Our team is just a message away.

Yes, all designer pieces are final sale. These items are custom-made exclusively for you and cannot be returned, exchanged, or canceled once the order is placed.

Your order will be delivered within 8–10 days from the date of purchase. Any unexpected delays will be personally communicated to you by our team.

We take pride in our diverse supply chain, sourcing materials from across India and currently manufacturing in Ahmedabad.

We charge a flat ₹80 shipping fee on all orders within India.

Country/Region

Country/Region

We make Narrative wear

Who are we?

NOVI is a private luxury house, exclusive and invitation-only, where entry is granted solely to those personally welcomed into our world, ensuring every connection is as rare as the garments we create.

Frequently asked questions